Term & Conditions
1. *Introduction*
Welcome to TravelMania. By using our website [www.travelmaniauae.com](http://www.travelmaniauae.com) and booking any tour, you agree to abide by these Terms and Conditions. Please read them carefully before making any bookings.
2. *Tour Services*
TravelMania provides tour services to locals and visitors across the UAE, focusing on Dubai, Abu Dhabi, and Sharjah. Our services include transportation, guided tours, and access to specified attractions.
3. *Bookings and Payments*
– *Booking Process*: All bookings are made through our website using the provided ecommerce plugin. Upon booking, you will receive a confirmation email detailing your tour itinerary.
– *Payment*: Payment must be completed at the time of booking via our secure payment gateway. We accept all major credit and debit cards. Prices are listed in AED (United Arab Emirates Dirham).
– *Booking Confirmation*: Your booking is confirmed only after the full payment is received.
4. *Cancellations and Refunds*
– *Cancellation by Customer*:
– Cancellations made at least 48 hours before the tour date are eligible for a full refund.
– Cancellations made between 24 and 48 hours prior to the tour date are eligible for a 50% refund.
– No refund will be provided for cancellations made less than 24 hours before the tour.
– *Cancellation by TravelMania*: If we cancel the tour due to unforeseen circumstances, you will be offered an alternative date or a full refund.
5. *Tour Modifications*
TravelMania reserves the right to make changes to the itinerary due to unforeseen circumstances, including but not limited to weather, traffic conditions, or site closures. We will notify you of any significant changes in advance whenever possible.
### 6. *Customer Responsibilities*
– *Personal Information*: You are responsible for providing accurate and complete information during the booking process.
– *Punctuality*: Customers must arrive on time at the designated pick-up points. Late arrivals may result in the cancellation of your tour without a refund.
– *Health and Safety*: You are responsible for ensuring that you are physically fit to participate in the tour. Any special medical conditions must be communicated to TravelMania at the time of booking.
7. *Liability*
– *TravelMania Responsibility*: While we take utmost care to ensure your safety and satisfaction, TravelMania is not liable for any loss, injury, or damage arising from your participation in our tours unless caused by our negligence.
– *Customer Responsibility*: Customers are responsible for their personal belongings during the tour. TravelMania is not responsible for any lost or damaged items.
8. *Force Majeure*
TravelMania is not liable for any delays, changes, or cancellations caused by events beyond our control, including but not limited to natural disasters, political unrest, or extreme weather conditions.
9. *Age Restrictions*
– *Adult Tours*: Participants must be at least 18 years old to book and participate in adult tours.
– *Family Tours*: Minors under the age of 18 must be accompanied by an adult guardian.
10. *Governing Law*
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from your use of our services shall be subject to the jurisdiction of the UAE courts.
11. *Changes to Terms and Conditions*
TravelMania reserves the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Please review them periodically.
12. *Contact Us*
For any questions or concerns about our Terms and Conditions, please contact us at:
– *Website*: [www.travelmaniauae.com](http://www.travelmaniauae.com)
– *Email*: info@travelmaniauae.com
– *Phone*: +971 50 930 0610